In October we will see the official releases of both Windows 7 and Ubuntu 9.10 (Karmic Koala) within days of each other. Microsoft’s Vista was a disaster. Analysts and critics seem to agree that Microsoft “just has to get it right” this time. As usual we should expect advertising from Microsoft claiming that the new version of Windows is the greatest thing since sliced bread. Unsurprisingly, an anonymous Best Buy employee has leaked information that Best Buy “experts” are receiving training slides with anti-Linux content. Amongst other claims the slides indicate that Linux lacks support for much hardware including camera and audio devices and similar support for  software. Of course this is pure nonsense.

There is a Best Buy store in my town and occasionally I do make a purchase there. I am hoping that their “experts” (the Geek Squad?) are really smart and will not pass along the Microsoft propaganda. I am also preparing myself on how I will respond to an employee who decides to unload some anti-Linux FUD on me.

I will tell that person that they should not misrepresent a product until they have proven the facts to themselves which they clearly have not. I will ask them why millions of computer owners worldwide (including myself) have replaced legal copies of Windows with some variety of Linux. Then I will offer them my business card informing them that the card was made with easy-to-use Linux software and pointing out that one of my services is Windows virus removal.

I do not expect to see Best Buy passing out free Ubuntu or Fedora live CD’s. I do expect truthful information from a clerk assisting in my purchase. An “I really don’t know” response from a clerk might be acceptable. A “Windows is better because Microsoft told us so” response would be unacceptable and would motivate me to shop elsewhere. Best Buy take notice!